btpk Privacy Policy – How We Handle Your Personal Data

When you register and use btpk, we collect the personal information needed to operate your account and comply with Philippine regulations. This includes your full name, date of birth, residential address, email address, and mobile number provided during registration. We also collect identity verification documents such as a government-issued ID when required to confirm your eligibility as a player. During your use of the platform, we automatically gather technical data including your IP address, device type, browser version, and session activity logs. Payment-related information such as your chosen payment method and transaction history is recorded to process deposits and withdrawals accurately. We do not store full card numbers or sensitive payment credentials directly; these are handled by our certified payment partners. All information collected is limited to what is necessary for the purposes described in this policy.

The personal data we collect is used primarily to create and manage your btpk account, process transactions, and deliver the gaming services you have requested. We use your contact details to send account-related communications such as transaction confirmations, security alerts, and updates to our platform policies. Identity and age verification data is used to confirm that you meet the eligibility requirements for players in the Philippines, in line with applicable regulations. Technical and behavioural data helps us maintain platform security, detect fraudulent activity, and improve the overall performance and reliability of our services. Where you have given consent, we may use your contact information to send you relevant promotional communications about platform features and offers. You may withdraw consent for marketing communications at any time through your account settings. We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.

btpk does not sell your personal information to third parties under any circumstances. We share data only with trusted service providers who assist us in operating the platform, including payment processors, identity verification services, and cloud infrastructure providers, all of whom are bound by strict data protection agreements. In cases where Philippine law or a valid regulatory order requires disclosure, we will provide the requested information to the relevant authority. If btpk undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. We may share anonymised, aggregated data with analytics partners to understand platform usage trends; this data cannot be used to identify individual players. Any third party that receives your data is required to handle it in accordance with applicable privacy laws and our contractual requirements. We review our third-party partners regularly to ensure ongoing compliance with these standards.

We implement industry-standard technical andorganisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the btpk platform is encrypted using secure protocols, and access to personal data within our systems is restricted to authorised personnel only. We conduct regular security assessments and keep our infrastructure updated to address emerging threats relevant to the Philippine digital environment. Your account is protected by password authentication, and we strongly encourage you to use a unique, strong password and to enable any additional security features available in your account settings. Personal data is retained for as long as your account remains active and for a period thereafter as required by Philippine law, including the Data Privacy Act of 2012 and applicable financial regulations. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. If you believe your account security has been compromised, please contact our support team immediately through your account dashboard.

Under the Philippine Data Privacy Act of 2012, you have specific rights regarding the personal information we hold about you. You have the right to be informed about how your data is collected and used, and to access a copy of the personal information we hold on your account at any time. You may request correction of any inaccurate or incomplete data, and we will process such requests promptly upon verification of your identity. You have the right to object to the processing of your personal data for direct marketing purposes, and to withdraw consent for any processing that is based solely on your consent. In certain circumstances, you may request the deletion or blocking of your personal data, subject to our legal obligations to retain certain records. To exercise any of these rights, please submit a request through your account dashboard or contact our support team directly. We aim to respond to all data subject requests within the timeframes prescribed by applicable Philippine law.

btpk uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience as a Filipino player. Essential cookies are required for core functions such as maintaining your login session and remembering your preferences across visits. Analytics cookies help us understand how players navigate the platform so we can identify areas for improvement and optimise page performance. You can manage your cookie preferences through your browser settings at any time; however, disabling essential cookies may affect the functionality of certain platform features. We do not use third-party advertising cookies or share cookie data with external advertising networks. Any tracking technology we use is limited to what is necessary for platform operation, security monitoring, and internal analytics. Our cookie practices are reviewed periodically to ensure they remain aligned with Philippine privacy regulations and industry best practices.

btpk may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When material changes are made, we will notify registered players via their account dashboard or registered email address before the updated policy takes effect. The effective date at the top of this page will always reflect when the current version was last revised. We encourage you to review this policy periodically so you remain informed about how your personal data is being protected. Continued use of the btpk platform after any update constitutes your acceptance of the revised Privacy Policy. If you disagree with any changes, you should stop using the platform and contact our support team to discuss your account options. For any questions about this policy or your data rights, our FAQ page is a helpful starting point.